Please reach us on 0419 890 390 if you cannot find an answer to your question.
Minimum is 4 weeks. There is no maximum.
The minimum age is 25, and you require an open licence. L and P licences not accepted.
A renter pays an $500 security deposit at the beginning of the rental period. This is refunded at the end of the rental if the car is returned in the same condition as when picked up, and if there is no outstanding rent to be paid.
You will need the $500 security deposit, and the first 2 weeks rent in advance.
You pay the first 2 weeks up front, then rent is paid weekly and in advance. We charge your bank/credit card that you have authorised us to charge. You can pay cash in advance for the rent and for the Security Deposit, but we still require a bank card on file.
Call us immediately on 0419 890 390 and we will guide you through the process of what to do. The car comes with road side assist. So a mechanic will be sent to help you on the side of the road. We have the car repaired in a timely manor and will have an alternative similar vehicle for you to swap into.
If you are experiencing financial difficulties, please call us before you fall behind in rent and let us know your situation. It's better that we know up front, rather than having to charge late fees. If your financial situation has changed and you won't be able to keep up the rent, set up a time to return the car to us. No problems. No issues. We understand life has it's challenges.
All drivers of the vehicle will need to be present and provide a valid driver’s license. Bank card or credit card. We also require proof of address documents (Rates notice, or rental agreement, power bill etc). Medicare card. Drivers with an overseas license must also provide their Drivers License from their country, international license (in English) and passport. Finally, you will need to pay the $500 security deposit and the first 2 weeks rent up front.
Yes, and they must be listed as an additional driver on the rental agreement, and we must have a copy of their drivers licence also. They will need to sign the rental agreement in person to be covered by insurance.
In this case, the owner of the credit card must be listed as an additional driver on the rental agreement, provide their drivers licence, and they must sign the rental agreement in person at the start of the rental.
If you have a valid International Drivers License or a License which is in English then you are able to drive in Australia. You are unable to drive in Australia if your Driver’s license is in another language other than English. Your international driver’s license must include a photo of yourself and you will be required to present your passport with your license.
We don't offer short term rentals. the minimum is 4 weeks.
Pick up is from our warehouse in Southport on the Gold Coast.